Midway Limousines is committed to protecting your privacy. This Privacy Policy outlines the information we collect, how we use it, and the steps we take to safeguard your data.
1. Information We Collect
- Personal Information: When you interact with our website, make a reservation, or use our services, we may collect your name, contact information (including email address and phone number), billing address, payment information, and other personal details as necessary.
- Usage Data: We may collect information about how you interact with our website, such as your IP address, browser type, referring/exit pages, and operating system.
- Reservation Information: We collect information related to your reservations, including your destination, pickup/drop-off locations, and vehicle preferences.
2. How We Use Your Information
- Provide Services: We use your information to process reservations, provide transportation services, and communicate with you regarding your bookings.
- Improve Our Services: We may use your information to analyze usage patterns, improve our website, and enhance our services.
- Marketing and Promotions: With your consent, we may send you marketing emails or promotional offers. You can opt out of these communications at any time.
- Legal Compliance: We may use your information to comply with legal obligations, resolve disputes, or enforce our agreements.
3. Data Security
We implement robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Data Encryption: We use encryption to protect sensitive information transmitted over the internet.
- Access Controls: We restrict access to your personal information to authorized employees and contractors.
- Regular Monitoring: We regularly monitor our systems for security vulnerabilities and take appropriate steps to address them.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law. We may also retain your information for a reasonable period to address any potential issues or disputes.
5. Your Rights
You have the right to:
- Access and Rectify: You can request access to your personal information and have it corrected if it is inaccurate.
- Object: You can object to certain uses of your personal information, such as direct marketing.
- Erasure: In certain circumstances, you can request the erasure of your personal information.
- Restrict Processing: You can request that we restrict the processing of your personal information.
- Data Portability: You can request a copy of your personal information in a structured, commonly used format.
6. Contact Us
If you have any questions about our privacy practices or wish to exercise your rights, please feel free to contact us.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the revised policy on our website.
By using our website or services, you consent to the collection and use of your information as described in this Privacy Policy.